Contact Us

We’re Here to Help

Have a question about your order, our clean eye & lip formulas, or need help finding your perfect shade? Our support team is always ready to assist you.

Get in Touch

  • Email: support@vitreosun.com (We aim to respond within 24–48 business hours)

  • Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Quick Help & Tracking

  • Looking for your package? For real-time shipping updates, please track your order directly on 17TRACK website: https://www.17track.net/en

  • Before you email us: Please make sure to include your Order Number and a brief description of your question so we can resolve your issue faster.

  • Operated by: Foshan Filaci Network Technology Co., Ltd.

    Registration Number: 91440604MAKE63NE8W

    Address: Room 1103-1, 11th Floor, Building 1, No. 129 North Lingnan Avenue, Shiwan Town, Chancheng District, Foshan City